Well Yahoo/Overture called me back about the problems I was having over the weekend. The call came at almost 7:00 pm local time. Good thing, I have a home office. If I worked normal hours in an office; I'd have missed the call. Perhaps they should look up my address and check the time zone before calling?
On a positive note, they did leave me with their toll-free number incase I run into problems in the future. Perhaps good customer service isn't dead it just works a little slow.