Why SERP Rank is meaningless

Why Page Rank is meaningless

While at PubCon, I attended a session where Bruce Clay was speaking. As part of his address he stated something that I've been saying for years, "A page's rank in the search results is meaningless".

He went on to point out that the search engines are changing how they decided which page to rank. Most of us already know about how they adjust the results based on the users search location (someone in Las Vegas will get different results than someone in New York), many may not be aware they have started monitoring user behavior. This means they adjust the results based on what you as a searcher tend to search one. If you click on more product reviews than commerce site when searching for products, review pages will trend upward in your search query resutls.

Bruce feels that these types of changes are going to be even more wide spread come some time in the 1st quarter of 2009. While time will tell, Bruce pointed out as a community SEO and SEM specialists need to stop focusing on the rankings in the SERPS and start embracing web analytics. This latter point what I've been saying, preaching and teaching for years.

As with all conferences, the best things happen between sessions and that's when Bruce and I got to speak for about 3 minutes on this subject. During our brief conversation, our thoughts and opinions were identical that we as a community need to use web analytics to measure the quanity and quality of the traffic generated by search engines. We both agreed that being number 1 is important for corporate ego, but the truth that needs to be conveyed is what traffic do you get for which terms and how do they convert on your site.

Chance conversations like this is why I love conferences like PubCon. It gives everyone the chance to discuss ideas and concepts with peers and industry leaders ensuring that we as a community can than transfer this knowledge with confidence to co-workers and clients.

PubCon Day 1

It's still the early hours here in Las Vegas and just a few hours before the start of PubCon, but I've already learned something. While in London last week for SMX, many people kept asking me if I'm twitting. To which I had to say no.

Given that numbers I realized that Twitter was starting to come to age and I better start Twitting. So I set-up my Twitter account and loaded my Blackberry with Titterberry. Didn't do much with it except link it to my Facebook account and thought so what. Who really wants to follow what I'm up to and how will I take advantage of it. Well then I headed to PubCon in Las Vegas.

I quickly started following the PubCon Twit and from there as they say the rest is history. All major social activities having anything to do with PubCon are being delivered via Twitter. Quickly several people started following my Twit and before I knew it, I had dinner plans with people I had never met before.

It got so crazy I was getting upset that my Twitterberry utility wasn't giving me live feeds like others around me that I realized the importance of the need for live feeds at least from a social aspect. So will I keep it up once I'm back at home, only time will tell - but my gut feel says yes and just another utility grabing more of limited time.

SMX Wrap-UP

Well it's been a few days since I got home from SMX London and had a chance to reflect on the whole event. I must say that I was completely impressed with the sessions and the speakers.

Two sessions (beyond my own) really standout and both occurred on the second day. The first was SEO and Web 2.0. While the session didn't provide me with much new information, it was the way the information was presented especially the presentation by Mikkel DeMib Svendsen. I'm a big fan of Mikkel since he has officially gone white had and I had to love it when he said "I'm not that technical".

My other favourite session was the session on Local Search. Unfortunately it was the last session on the last day and I could only stay for about 1/2 of it as I had to get to the airport. There was a ton of great information once again presented in a way even the most non-technical person could understand. For anyone who attended this session, I hope they took good notes so they can apply this way of presenting their data to their clients and/or bosses.

Overall, I found it well worth my while to attend SMX London.

Next stop, is PubCon in Las Vegas starting tomorrow. Look for regular updates.

SMX London - Day 1

We are just about to start day 2 here in London of SMX. Yesterday's turnout was about what I expected, but perhaps a bit smaller. However, organizers were pleased with the turnout.

From the people I chatted most were very familar with the concepts of SEO and PPC and appeared to be more focused on the advanced tracks.

My session with Offir Cohen, Richard Gregory and Kelly Gillease went very well with a small but attentive audience. Chris Sherman monerated this panel and did his excellent job.

Only complaint that I can have against this conference is the lack of free wireless Internet access. While the conference venue did offer it, it was at the steap cost of 5 pounds per hour or 20 pounds per day. As such, I was unaware of anyone who opted for the wireless.

I'll provide a more detailed summary once I'm back home in Toronto and before I head off to Las Vegas for PubCon next week.

Final Thoughts on Web Builder

It's the next day and I've had some time to reflect on my brief stay at Web Builder 2.0.

In my previous post I mentioned that I was disappointed with the turnout and had hoped for maybe 20 people to attend my session. As it turned out, a mere 5 people turned out. Fortunately these people were well focused and receptive to the ideas and concepts I was presenting.

With a turnout like this, its hard to believe that there will be a Web Builder 2.0 in 2009. I was thrilled 3 years ago when this conference was brought back. Unfortunately after 3 years, it hasn't gained any traction and in reality has been losing ground.

I guess that the concept of a well round and broadly focus conference to the whole web team sounds good on paper, it just doesn't work. One of the attendees mentioned to me at lunch that we wishes he could get his boss to one of these events. As it would open his eyes to what really needs to be done.

The best part of this conference, like all conferences was the opportunity to reconnect with peers and make a few new friends.

I'm now back home and focusing on my session this coming Thursday here in Toronto to the Canadian Marketing Association. I'm positive there will a lot more there on Thursday then the 5 I faced on Monday.

Web Builder 2.0 - Day 1

Well it's day 1 for Web Builder 2.0 and I'm a bit dissapointed but also pleased.

Turns out that there were a mere 100 or so attendees registered for this unique web conference, this is the only conference that bring the entire web team (developers, managers, programmers etc.) to a single conference. The number of attendees is disappointing but the fact that the conference was allowed to proceed is what I find pleasing. These days many companies are taking any opportunity save money and killing this conference, most likely would have saved lots of money.

For those who put aside the current economical turmoil and are attending this event they now have a great opportunity for more personal attention from the speakers and a great opportunity to meet and network with everyone.

David Verba is currently about 1/2 way through his kick-off keynote "Creating Great Products and Services for an Uncertain world". So far, its interesting with some great examples and lots interesting tibits.

My session will follow the keynote. With 5 different tracks happening at the same time, it is going to be interesting to see if I even get 20 people into my session given I'm up against Steve Mulder (Reich Interface Design) and Sandra Niehaus (Web Design for ROI) and DL Byron (Blog -Oriented Architecture). All are equally great speakers covering equally important subjects.

I'll be keeping my fingers crossed hoping for 20 attendees.

Canadian Marketing Association Roundtable

Next week (Thursday October 16) I'll be one of 3 speakers at this months CMA's Roundtable here in Toronto. The topic is Demystifying Web Analytics. I'll be giving the first talk and will be covering the fundamentals of web analytics.

This should be a great event and price is right for those of you in the Toronto area. It's $80 for member and $100 for non-members.

For more information see the RoundTables web page at:
http://www.the-cma.org/?WCE=C=47%7CK=228645

WebBuilder 2.0 Las Vegas

This is a reminder for anyone attending next weeks WebBuilder 2.0 in Las Vegas that I'll be presenting on Monday morning. My topic is Web Site Design and Web Analytics. Basically how to work in the concepts and needs of web analytics into your design strategy before a single line of code is generated.

Unfortunately, this year I won't be sticking around for the entire conference as I have to be back in Toronto the next day. However, I should be at the conference to a little after lunch and then I need to head back to the airport.

So if you're attending the conference, be sure to look me up and say hello.

Google Chrome Reporting in WebTrends

In case you missed the big news a couple of weeks back Google released its browser called "Chrome". New browsers are nothing new, but because its from Google the speed at which users are trying it is higher than if it came from some unknown company. Now if you're using WebTrends On-Demand or Google Analytics, you don't have to worry about it showing up in your web analytics report of user clients.

However, if you are using a locally installed web analytics product (like WebTrends) then you need to tweak your software to start reporting on it. For WebTrends users, I've found some great instructions on just how to do this from WebTrends. These instructions can be found at: http://www.webtrendsoutsider.com/2008/adding-the-chrome-browser-to-your-reports/
For other web analytic products check with your manufacture and please post links to any guides as comments to this post.

It's Web Conference Season

Several things happen in September. First the unofficial end of summer with the return of kids schools. Secondly all the fall conference start their marketing efforts.

This year is no exception and I'm happy to be speaking at 3 different events during the next few months plus my usual private corporate training and speaking sessions.

Here is a list of my up-coming talks, I'll post more on the individual events shortly.

October 12 - Web Builder 2.0 (Las Vegas,) Nevada)
October 16 - Canadian Marketing Association (Toronto, Ontario)
November 11 - Pub Con (Las Vegas, Nevada)

Topics range for discussion on web analytics (CMA & Web Builder) to SEO friendly design (PubCon). You can view the various conference web sites for details of my talks and other speakers. If you're thinking of attending any event remember they all offer early bird specials so register early. If you are attending let me know and look out for me and be sure to say hello.

More on each event shortly.

Google Twins & How to be Number 1

Ever do some "Echo Surfing" (search your own name in Google or another search engine) only to find another person with the exact name. While finding a Google Twin may more common for some than others, what happens if that other you represents something you're not and has the potential to damage your reputation. What if a potential employer or client Googles your name and finds them instead and thinks you are them and there are some not nice things out there about them.

This is something that all of us and not just those of us who choose to be in the public eye (like myself) have to start addressing. Think your name is so unique, try Googling yourself with both the correct spelling and common misspellings of your name. I might be the only "Alan K'necht", but there is at least one other "Alan Knecht" out there.

Perhaps, these are some of the reasons that the Canada's National Post reporter Brianna Goldberg, decided to see what happened when she Googled herself and her subsequent drive to dominate the top 10 results for her name on Google.

Her journey to Google domination including quotes and advice from myself and another expert are contained in her article entitled "Google Twins: I want to be number 1" (http://www.nationalpost.com/life/story.html?id=743136).

This article makes a great read and provides lots of useful information. Let's help show the world the power of links by adding the article to your Stumble Upon, Digg, etc. account or better yet, blog about it and link to it with the words "Google Twins"” in the link text.

The First Live WebCast Wedding - Celebrates 10 Years

It's hard to believe that it was 10 years today that the first live broadcasted (webcasted) wedding on the web took place. This wedding was truly original not just by being the first wedding to use Internet technology (others relied on e-mail or the once might IRC), but it was the first to stream a live video and audio stream to a world-wide audience. The wedding was streamed live, but it also integrated gesture based virtual reality into the stream (think Wii 10 years ago, but even better). Back on August 13^th 1998, the concept of streaming anything across a dial-up connection was unheard of. It was a few months later that Victoria Secret rocked the world by streaming their fashion show using a high speed connection.

How do I remember it so well? Easy, I was groom and my wife of 10 years was the lovely bride. At that time in history this was real big news. Several local TV stations were on hand and the wedding was featured on several local (Toronto) 11:00 news shows. On top of that, the netcasted (as it was referred to then instead of webcasted) wedding was featured on several national TV shows and was written up in numerous national publications including Macleans magazine and several international publications as well.

The buzz around this wedding and the wedding's web site, existed long before sites like YouTube or MySpace existed and allowed family and friends to really share in the whole experience even if they couldn't attend. Why am I writing about this now and how does this relate to theme of this blog that's easy to answer. The wedding generated 100's of links to the wedding web site (now archived at www.knecht.ca/algo) and the web site was one of the top search results on any search engine when searching on "wedding" or "netcast" or any other related phrases. Yet over the years, all those links and all but one web reference (http://www.montrealmirror.com/ARCHIVES/1998/122498/august.html) have vanished from the web as if the wedding didn't occur or was never document. So is the life of the Internet and the web. The lesson to learn from this from an SEO perspective is simple – never stop building links to your site. Those great links that exist today might gone tomorrow.

Fortunately, for my wife and me, we have the video clips of the t.v. shows, and copies of the printed articles safely stored away. Recently upload the collection of video clips to the web.

A New Search Engine (A new kid on the Block)

Earlier this week a new search engine was announced to a certain degree of fanfare and pride. The new search engine Cuil (pronouced "cool") is an interesting search engine at best.



Enough articles and reviews have already been published discussing the developers backgrounds and their former relationship with the likes of Google, so I won't go there. What I will focus on is the quality and usability of the search results.

Ad of today, Cuil claims to have index 121,617,892,992 web pages. This is far more than Google ever claimed and to my knowledge one of the highest amount amongst all search engines. My opinion on this is "So What?". Have the biggest collection of pages means nothing if you don't produce high quality results and have a highly usable search engine.

Back when Google was starting out, I was a reluctant convert. Many kept showing me this new search engine and telling me how much they liked. What they liked was it was clean and simple (unlike the best search engine of the time Alta Vista), but it didn't support complicated searches and as a result the quality of results was some what limited. Of course, Google addressed these weaknesses early on to become the powerhouse it is today.

So let's take Cuil through its paces.

1. Starting interface is simple and clean and with that lovely black background (reminds me of 1996 or was that 1997 when all web sites had to have a black background just because.
2. Cuil doesn't support even a basic boolean search - I tried using a plus sign "+" between two phrases and it returned unrelated results - remove the + sign and you get better results, but not what I was looking for
3. There is no advanced search option (i.e. if you want to exclude a specific domain from your search)
4. The search results - now this is different.

I'm going to focus on the search results and what I do and don't like about them.

Likes

1. There are no ads (Great for now, but for how long)
2. A clearly visible filter for safe searching (great for keeping out questionable material from you surfers)
3. The choice of displaying results in either 2 or 3 columns
4. Interesting images appear next to each search results

Dislikes:

1. You get to choose between a 2 or 3 column results page - the columns are very narrow making it very difficult to read the result summary. It would have been better if Cuil would have embraced liquid design and allowed the columns to fill the browser window instead of a restricted width. The current design only looks good if you're using a monitor set at a resolution of 800x600 (how year 2000).
2. There are interesting pictures next to each search results - sometimes these images are related and other times they are not. From what I could tell is Cuil has some stock images it uses if the page doesn't provide one that it wants to use based on the theme of the page. A search on my name "k'necht" yield a few results with my picture next to it and other times I have no idea of what the picture is of or how it is related to the result.
3. Quality of the results - I found this the weakest part of Cuil. Several sites that I can easily find using Google, Yahoo or Live (always show up in the top 10 if not the top 5) and are import sites for the search term, don't show up on page 1 and in some case don't appear until page 1.

So what is clear is that Cuil has a unique approach and a completely different algorithm than 3 major search engines. Time will tell if they will be able to tweak this to start producing better quality results instead of just more pages. And lastly I appreciate their different approach to displaying the search results, but it does require a tiny bit of tweaking.

Web Builder 2.0 Here I Come Again

Once again I'm happy to announce that the best all round web development conference I've ever attended is happening again. This years Web Builder 2.0 conference will take place October 13-15 in Las Vegas Nevada at the Mirage Resort and Casino.

As with all previous Web Builder conference (except the inaugural on back 1997) I will be a presenter. I will also keep my streak alive of attending every single one (yes I was there back in 1997 when CNet kicked off this conference known then as Builder.com conference).

I've asked this year to simply reprise my address from last year. The subject matter is "Building Web Sites with Web Analytics in Mind". As so called "Web 2.0" development techniques continue to be adopted this is becoming very critical. As well Marketing Departs and senior management are now demanding even more detail of web site performance than ever before. So talks like mine where explain how both management and web development must work together to build not only a functional and effective web site, but one that can easily be measured and be flexible enough to adapt to the ever changing demands of management for measurements.

As I posted last year, this is the only conference I know of that brings together the spectrum of staff involved in web development to a single conference. In past years, I seen web project managers, hardcore java an dotnet programmers, graphic artists, usability specialists, SEO experts, marketing managers and others in attendance at this conference. This is the one conference to bring the entire team to.

So be sure to look into attending. There is an Early Bird registration special and more information at http://webbuilderconference.com/2008/default.aspx.

SEM Canada Postponed

Said news from last week is that SEM Canada scheduled for September 4th and 5th had to be canceled. I really was looking forward to this conference as the slate of speakers was outstanding.

Granted having a conference the day after Labour Day when many heads turn back to work or getting the kids off on their first day back at school may have not been the wisest, but to the idea was sound.

So the good news is that SEM Canada is still scheduled to happen, but his time it is being scheduled tentatively for October 2009. This will give the organizers much more time to secure event sponsorship and build registrant momentum. I know that I have already agreed to speak at this event and I can only hope that the slate of speakers will remain mostly intact.

Don't Forget About Dial-Up Users

To many of us who been in the Internet business since the mid 90's we remember all the issues about dial-up connections and slow speed. We knew how to design nice looking sites with small page size.

Over the past few years with the expansion of broadband access many have forgotten about the dial-up user. Well here is an interesting article about how many current dial-up users are sticking with their slower internet connections.

So with this thought in mind, here's link to the article:
Study says many dial-up users don't want broadband

WebTrends 8.5 Upgrade Success

Following the issues in my previous post, the upgrade completed successfully.

The only minor complaint were the status screens. While there has been a major improvement in terms of providing accurate time estimates, one has to remember that these are estimates and not to put too much faith in them. At least this time round, WebTrends provides a screen per module so can monitor the progress.

One one of the first screens the count got down to 5 minutes remaining and after about 3 minutes it jumped back up to 6 minutes which was about right. On the last of these screens it sat at 14 seconds for what seemed like a eternity. Fortunately it was about 6.5 minutes.

The whole upgrade on my test server (4 profiles) took approximately 45 minutes once I shut down the WebTrends Scheduler (see previous post).

I did run into one minor problem after the install. When I tried to run a profile update the update failed. I also tried to run a new profile and it also failed. After some investigation, it turned out that despite entering a new license key during the install (as early posted), WebTrends didn't retain the new 8.5 key, but instead retained the original 8.1 key. A quick delete of the old key and I activated the new key and all is good. WebTrends is now up and running and generating report data. (this issue has been reported to the WebTrends technical support team)

I'll now be putting WebTrends through its paces and should be able to report back on the quality and stability of the new GeoTrends module in a day or so.

WebTrends 8.5 Upgrade Issue

Still in the process of upgrading and ran into another minor issue.

In this instance, the upgrade had problems stopping the WebTrends Scheduler service. After 40 minutes I called tech support to report the problem. Here is the solution in case you run into the same problem.

Step
1. Open your Task Manager
2. Click on the Process Tab and sort the list by Image Name
3. Stop the process WTxd.exd

Once this is done, the upgrade proceeded as expected. Word of caution you should wait at least 10 minutes before performing the above steps.

According WebTrends technical support a way to avoid this problem in the future is to stop all the WebTrends services manually before the upgrade with the exception of the MySQL service. The Upgrade need to talk to this database during the upgrade.

One of the major changes in this version is a new backend database. Say good-bye to MySQL and say hello to MS Express (MS SQL Express). So a major part of this upgrade is converting the old data base over. So be sure to make a full and proper back-up of everything before starting the upgrade.

WebTrends 8.5 Upgrade GeoTrends & Other Issues

I'm in the midst of upgrading my WebTrends test server from verison 8.1a to 8.5 and came across two issues. So I thought I would post these on the fly just in case anyone is planning on installing the upgrade today.

1. License Key - version 8.5 would not accept my current 8.1 license key. The reason for this is unclear as I was the first person to call into WebTrends tech support on any 8.5 issues. The problem may have just been with my key (I have a unique key for test and evaluation purposes only) or an issue with 8.5. The matter was quickly resolved by the phone call when a new 8.5 license key was issued.

2. GeoTrends - On the install screen where you point WebTrends to where your GeoTrends dat file is located, there is a warning message telling you that you must uses Geotrends version 8.200801 or later (presently this is the most current version).

I hadn't download this file before so off I went to download it. By going straight to it through the WebTrends FTP interface (FTP.webtrends.com/geotrends) it was going to take over 3 hours to download as it is over 800 megs and the site throttles download speeds (max I was getting was 76 kb/second). However on the install screen, they provide a download now button. It took just over 30 minutes for downloading from this alternative site. So if you have the time go the usual road and download it overnight, otherwise plan on 30 -45 minutes to download the dat file as part of your upgrade process.

I thought the downloading the latest dat file was a bit funny as WebTrends has been upgrading my GeoTrends database (at least according to my log files), but according to tech support, the newer GeoTrends is structured differently and version 8.5 takes advantage of this new structure.

That's it for now. The upgrade is in the process of shutting down all the WebTrends services. It's been trying to shut down the scheduler now for at least 5 minutes, but that seems normal given past experiences with WebTrends.

WebTrends 8.5

WebTrends 8.5 was just released today (June 30th).

I'm in the process of downloading it and will report back my findings and recommendations about upgrading shortly.

Here's hoping issues with Geotrends have been resolved and that the new database for the backend is more stable and flexible than the previous MySQL.

If you're feeling adventurous you can download and try it for yourself at
ftp://ftp.webtrends.com/WRC/85/

Here are some of the new features as reported by WebTrends:
Analytics Reports and report Administration
New calculated measures provide support for user-configured formulas. Configure calculated measures in custom reports during configuration, or create them at report time to provide new insights in real time. Report users can rearrange existing columns or add new ones on the fly.

Analytics Reports
New Web 2.0-focused reports provide enhanced out-of-the-box tracking for Rich Internet Applications (RIA), RSS feeds, streaming media, and customer-generated media.

WebTrends Administration and WebTrends Accounts
New user roles provide consistent, streamlined user rights assignments and custom groupings when creating or modifying users in WebTrends On Demand or Software. Use preconfigured roles included with your implementation, or create roles fine-tuned to your organizational needs in WebTrends Administration.
WebTrends Analytics On Demand administrators now assign user roles, not rights, in WebTrends On Demand Accounts.

Other points to note:
The user interface no longer requires Java
Analytics Reports - Analytics Reports Calendar now defaults to monthly rather than daily.

Stay tuned for my review. I should be finished putting through its paces by the end of the week.

SEM Canada - Early Bird Discount

Here is the heads up on the next conference I'm scheduled to speak at. I really got excited about this conference after meeting the organizer Laura Callow last week at SES Toronto. She is a warm and friendly person, who is giving this conference a truly personal touch. As well several many of the speakers at SEM Canada were in attendance here in Toronto. We share the excitement of another search engine conference here in Canada. During various discussions, we acknowledge that this will be a different type of conference and how we are all being challenged to deliver something new and exciting during our sessions. Conference organizers are now offering a early bird discount of $695 for the two day event valid until July 7th.

I must admit, that most of the following post was so well put by Jim Hedger, that with permission I have reposted with only a few minor adjustments and some trimming. Now the essences of Jim's post:

The organizers of the SEM Canada conference scheduled for the 4th and 5th of September in Calgary have secured an "A" list of speakers including myself (Alan K'necht), Jane Copland, Todd Friesen, Ken Jurina, Cindy Krum, Bill Slawski, and Richard Zwicky, SEM Canada is now working on filling the most important seats in the conference, the audience.

According to conference organizer Laura Callow, local interest from Calgary and Edmonton is booming with several large companies in two of Canada's most prosperous cities booking space for their staff. International attendance numbers, which are vital for the conference's success, remain a hurdle as ID requirements for international travel are confusing for some US residents and high fuel surcharges have increased the costs of traveling. To bolster local support and turn that support into hard cash, SEM Canada is organizing a Test-My-Site taster conference.

In order to promote sales, SEM Canada is offering readers an enormous discount on the early bird rate. Until July 7, registrants can purchase a full, all-inclusive 2-day pass for only $695, down from the original early bird rate of $895, similar to the discount already offered to SEOmoz Premier members.

From the standpoint of a business developer, attending SEM Canada makes financial sense. Those who participate in the SEM Canada conference are likely to find a larger pool of potential customers than those attending similar SES or SMX events. There are few search marketing conferences held in Canada and the event in Calgary is the only multi-day conference on search marketing in western Canada. With a stable resource based economy, western Canada is the only part of North America seeing sustained economic growth at this time. The business market in western Canada, while served by amazing local talent, is still wide-open for search marketers to enter. There simply aren't enough of us up here to satiate the growing need for effective search marketing.

SEM Canada will be a far more intimate show than SES San Jose or the SMX East conference scheduled for one month later in NYC, giving attendees a chance to meet and really get to know some of the most influential names in the industry. It will also be a successful show, at least from a biz-dev standpoint, for those who attend.

Organizer Laura Callow recently emailed all speakers with a personal message for anyone interested in attending SEM Canada. "Please also ask your subscribers to contact me personally via email to put their names down on our hotel discount list I will call them back after they email me, or they can call me on 403-714-6170. We like the personal touch. Well I do…" Let's hope the personal touch works. The SEM Canada conference could be highly beneficial to the entire search marketing industry.

So I hope to see you there.

SES Toronto 2008 Review

Well another SES Toronto has come and gone. This annual Search Engine Strategies (SES) conference in Toronto is the one annual conference here in Toronto that I look forward to each year. As mentioned previously, I spoke at this year's conference (4th year in a row) on the topic of Keyword Research along with Christine Churchill and Michelle Pruitt (from Microsoft) and Louis-Dominic Parizeau. Our session was moderated by Anne Kenndey. While I was impressed with the quality of speakers on the panel as well as virtually every session attended, I can't help but feel a bit disappointed with year's conference

The networking opportunities and chances for everyone (speakers and attendees) to mix and mingle with most speakers were on par with previous years. I personally got a chance to get together with the usual suspects of with Jim Hedger, Richard Zwicky, Ken Jurnia, Andrew Goodman, Greg Jarboe, and Lyndsay Walker. In addition, I also got to reconnect with Bryan Eisenberg who I hadn't seen or chatted with in about 7 years and finally meet in person Laura Callow (organizer of SEM Canada scheduled for September of this year).

I was especially impressed with Incisive's decision to include an Orion panel session purely dedicated to measuring success in Web 2.0 world and another session focused on the analytics aspect of search engine marketing. While the Orion session my not have been as technical as I wished, it more or less met the demands of most attendees. What I found most disappointing was the lack of vendors at the show. My best guess would be at most there were 12 booths with the biggest sponsor being the Yellow Pages. The small size of the Google and Microsoft booths reflects poorly on them and the respect they have for the Canadian market. SES Toronto until now was not only the premier search engine conference in Canada it was basically the only one (this year there will be SEM Canada in Calgary), so why didn't they have a bigger and more technical presence at the show?

Another disappointment over previous years was the attendees. I'm used to a mix of beginners and experienced SEO people. This year excluding the speakers, I ran into only a handful of people had any SEO or PPC experience from the attendees. During my session I asked how many of the audience had keyword research experience and only about 10% raised their hands. This compares to over 50% who raised their hands last year during the same session.
Several of us have an uneasy feeling that this may be the last SES Toronto for a while. Nothing can be confirmed, and while Incisive was selling booth space for next June's SES Toronto, there was no attempt to presell it to the attendees (no banners, no announcement unlike when Danny Sulivan ran the conference). Here's hoping I'm wrong.

I am next scheduled to speak at SEM Canada right after Labour Day in Calgary (more on this line up shortly), with any luck I'm hoping to speak at SES San Jose in August and perhaps at Danny Sulivan's SMX East in October.

Web Analytics & Mobile Devices

Here is a link to an interesting article about the issues of measuring traffic from mobile devices and the short comings of the traditional web analytics products http://searchenginewatch.com/showPage.html?page=3629590

Of course, this article can't capture everything, but it missed one big point and the one I've been standing up for years on. While the article talks about the short comings of using java script based tracking (like Google Analtyics, Web Trends SDC etc.), it didn't talk about my standard recommended approach.

This approach means setting the user cookie at the server and not on the web page and recording this in the log file. Most mobile devises (to my limited knowledge) do accept first party cookies even if they won't execute most java scripts. So with the cookie controlled by the server and not the web page, you can track unique visits.

What I found most interesting from this article was the percentage of people who do some web browsing from their mobile devices in the use (19%). Here in Canada I don't know of many who except in an emergency would do any browsing (unless their phone supports WiFi). Of course the cost of data plans here is ridiculous hight when compared to the USA.

Regardless if this percentage is high or low, the reality is people are starting to surf from their mobile phones and we better be prepared to measure and analyze this traffic. Anyone who's attended one of my web analytics or WebTrends training classes lately knows I do reference this issue with mobile browsing and its growing impact on the world of web analytics.

SES Toronto 2008

Search Engines Strategies Toronto is back for its 5th year here in Toronto. This year's event will take place June 16 -18th.

For the fourth year in a row, I'll be speaking at this year's event (June 18th at 12:45). My topic for this year's conference address is "Keyword Research". This is the same topic as last year's address, but I promise to update my slides and give out some new information.

Joining me again on this year's panel is Christine Churchill of KeyRelevance. I've gotten to know Christine not only at SES, but at other search conferences throughout North America. She not only brings a big smile and sunny disposition to each presentation, but a wealth of knowledge and insight developed through years of hands on experiences.

SES Toronto, to my great delight is also increasing its focus on web analytics. Anyone who has ever attended one of my talks knows that I firmly believe that you can't do and SEO or SEM without sound analytics in place. That's why I'm thrilled to see June Li (Clickinsight) (June and I have teamed up before in Toronto to speak on the topic of Web Analytics) and Bryan Eisenberg (Future Now Inc.) two of the leading authorities on web analytics speaking at this year's conference.

So if you're only going to attend one search engine conference in Canada this year, make SES Toronto. As reminder to people in the US north east, Toronto isn't that far to travel and it is a very cosmopolitan place (the most multicultural city on the planet) with lots of fun activities and despite the recent increase in value of the Canadian dollar, it still is a relatively affordable place to travel to.

WebTrends 8.1a - Reissued

During a routine call to WebTrends technical support a couple of weeks ago, I was asked an interesting questions by them. The question was "Which download of WebTrends 8.1a was I using?".

This question took me a second to digest. I dug a little deeper to only discover that some time in the middle of January of this year, they posted a revised version of WebTrends 8.1 on their FTP site. This posting had no fanfare and no announcement. I guess they just assumed that anyone installing 8.1a would simply download the newer version automatically. They didn't think about people like myself and my firm to help companies install their product. We keep the latest version of WebTrends on our USB keys so our clients don't have to download them.

Not being told there was a revision is a little disheartening.

However that being said, I've personally did one complete install of WebTrends 8.1a from stratch and was by far the smoothest install of 8.1a I had to date. In fact, there were any problems what so ever. Of course, this client had a properly sized server with ample RAM and hard drive space.

I just completed a reinstall of 8.1a on my company's test WebTrends sever and all went smooth. We're going to be doing a bit more testing, but it is starting to look like the upgrade to WebTrends 8.1 might finally be good enough to recommended it clients. Let me test it a bit further before you take that big jump.

However, if you're planning on simply installing it from scratch on a new server without porting all your existing data, I'm very happy to now recommended it. As always, read the installation guide first and make sure you have a minimum of 3 gigs of RAM or 4 gigs of RAM per processor if you're planning on using the WebTrends GeoTrends module.

As always, if you can afford it, I recommend having a firm like my company (K'nechtology) or WebTrends itself come out and help you install and configure the product plus get your WebTrends Administrators some training. WebTrends is not a simple product to manage and a lot more difficult to install correctly than an out of the box product like MS Office or Adobe Photoshop.

European Link Building

I'm happy to announce that my firm K'nechtology Inc. has just been engaged to by Shred-it UK a firm specializing in secure mobile paper shredding and confidential waste destruction to help develop and implement a UK focused link building strategy.

K'nechtology has worked for years with the Shred-it UK's parent company Securit (www.securit.com) implementing various SEO and SEM strategies throughout its world-wide operations plus managing its web analytics software and measuring the success of all on-line marketing activities.

PubCon 2008

The dates for PubCon (http://www.pubcon.com) 2008 have just been announced. This years PubCon is happening November 11-14 and once again will be held in Las Vegas.

While the speakers list and agenda haven't been finalized, it looks highly likely that I'll be speaking during at least one session at the conference. If this year's conference is anything like last years conference it promises to be highly informative, a great networking opportunity and one great time.

So block off these dates and get ready to say hello to Vegas. One word of advice, don't plan on leaving early on the 14th. This has traditionally been the day of the big networking event and something you really don't want to miss.

As always as I know more, I'll post more on this event.

New SEM Conference

I know its been a while since I posted, and now I have a backlog of news items. So here is the first one.

A new Search Engine Marketing conference has been announced. The conference entitled SEM Canada (http://www.semcanada.org/) will take place in Calgary Alberta on September 4 and 5. At a cost of $895 Canadian for a two day event, this conference has a very attractive price tag.

The conference features some great speakers including Andy Beal, Christine Churchill, Todd Friesen, Ken Jurina, Richard Zwicky and of course myself. As it stands now (agenda hasn't been completely finalized), I'll be speaking at two sessions and moderating a 3rd.

For those who've never been to Western Canada this is a great excuse. The conference is on the Tuesday and Wednesday right after labour day, so I'd suggest flying out early and spending the weekend in mountains (i.e. Banff or Lake Louise) or head out to one of my favourite spots in Canada the Alberta Bad Lands especially Drumheller and Dinosaur Provincial Park.

More on this conference as I find out, but for now check out SEM Canada web site and think about registering.

Search Engine Market Share and Web Site Traffic

An interesting article in today's issue of USA Today Money section (unfortunately not on-line article to link to). It's a story about the rise, fall and future of Yahoo.

I won't go into details of the article, but the article itself contained the following information:

Search Engine Market Share for December in the USA
1. Google 4 Billion searches Market Share 56%
2. Yahoo 1.27 Billion searches Market Share 18%
3. MSN 995 Million searches Market Share 14%
4. AOL 340 Million searches Market Share 4.7%
5. ASK.com 160 Million searches Market Share 2.2%

Source Nielsen Online

So is it any surprise when working on an SEO project that in virtually all cases we only concentrate on Google?

Blue Man - Las Vegas - SEO

So what do the Blue Man, Las Vegas and Search Engine Optimization have in common? Yes, the Blue Man is a fun pack 2 hours entertainment event at the Blue Man Theatre at the Venetian Resort in Las Vegas. Yes, Las Vegas recently was home to PubCon's Search Engine Marketing conference. But the fact that both have Las Vegas in common doesn't make Blue Man = SEO.

What they have in common is the marketing team behind the Blue Man show; understand search engine optimization and the importance of building links. During the Pub Con, the Blue Man invited several of us to attend their show. The cost of admittance was to ensure we wrote a review of the show and ensured that it would be published on-line with a link to the show. They clearly understand the importance of viral/word of mouth marketing and of link building. With each link to their show web site, they increase the importance of the site in the eyes of all leading search engines. So the distribution of a couple of handful of tickets to leading bloggers and SEO people can easily lead to the selling of hundreds of more tickets.

Yes, I saw the show free of charge, but does that mean you shouldn't pay for it. As a reviewer, I was entertained even before the show started right through to the closing routine. Simply waiting for the show to start and reading the stages electronic marquee (ticker tape) with humours messages about turning off cell phones was entertaining. Even as the show was just about to start, they singled out several individuals in the crowd including yours truly. As I gazed upon the ticker tape I noticed my name flashing across it, with the message "Let's welcome Alan K'necht an all round good guy who knows everything!". My simple waving of hand wasn't good enough; the marquee then got the entire audience to chat in unison "Stand Up Alan and take a Bow".

After I took my bow and they directed their attention to others in the crowd, the show began. The show a combination of amazing drumming, visual effects, humour all from the emotionless Blue Men is something to be experienced. The only complaint was at times the band with their use of neon and blinking lights was a bit distracting from the action of the Blue Men.

So if you're heading to Vegas, I highly recommend this show.

Spock the Next FaceBook?

People are always looking for what the next big thing on the web is going to be. Almost a year ago I wrote about Facebook. Back then it was still redistricted to people at educational institutions. Well it opened up to the rest of us and as the say "the rest is history".

So what is the next big thing? While I won't put any money it, give Spock a look (www.spock.com). This site is the ultimate web site for ego surfing. It is a search engine of just people. So type in your name, type in my name and see what comes up. You might be surprised.

Want to update your personal information or start a network of trusted individuals then go for it by registering. Spock has a rating system of the importance of individuals called "Spock Power". Simply add more people you your network and your power grows. As well, you immediately get Spock's recommendations of others who you might want to invite to your network because they are connected to you through someone in your network. Think of Spock as a blending of Facebook (the personal social network site) and LinkedIn (the business social network site)

You can also increase your power by establishing trust with others. Get people you know to confirm who you are and anything (tags) that you've used to identify yourself.

So why do I think Spock could be the next big thing, after all we already have Facebook and LinkedIn. I registered with Spock about 1 year ago and I didn't hear anything more about it or from it. Yet over the past 2 weeks I've started getting lots of "Trust Requests" from it. This means others are now starting to flock to it. Perhaps it's a fad perhaps not. Either way, people are starting to use it and if you want to be up on the latest social networking sites, you better take a look. And while you're there, why not add yourself to my network as a K'necht-It reader.

Las Vegas Web Conferences Wrap-Up

It's hard to believe that it's been 2 weeks since the wrap-up party from PubCon. I know I promised to keep you posted on events and news from both Web Builder 2.0 and PubCon, but work and life sometimes gets in the way of the best plans.

To summaries both events, both were great in different ways. Web Builder 2.0 as predicated brought to together developers, web project managers, usability specialist and so much more. The sessions were top notch and giving the speakers a full hour each gave them a chance to go more than just surface level on their given topics.

PubCon on the other hand was an SEO and SEM focused event. It was much larger and the sessions were composed of panels of experts (including yours truly). While this format gives the opportunity to hear lots of different views, by limiting the panellists to 9-12 minutes each, you don't get into much depth.

I always say you can tell a great conference from a good conference by what happens between sessions. Using this measure both conferences were great! PubCon gets an extra star for organizing a wrap-up networking session on the last day. Perhaps it was the free beer and soft drinks, perhaps it was squeezing almost a thousand people into the Brew Pub at the Monte Carlo or perhaps it was just the desire of people to get to know people at a deeper level.Whatever the reason, this was the highlight of PubCon. I met more new people that afternoon and swapped more business cards in 4 hours then I did over the first few days combined. Many of the speakers stuck around for this event and it gave the opportunity for the attendees to get to know us and to ask us those final questions they didn't get to ask during the sessions.

My personal highlight was watching Matt Cutts (of Google fame) and Danny Sullivan (from Search Engine Land) race their cellphones. It was IPhone (Matt Cutts) vs. The HTC 6800 (Canny Sullivan). I had to cheer for Danny as he has the same cellphone as I do (IPhones are not available in Canada). So with cellphones in hand and browsers open, the race began. Would the sleek design of the IPhone win over the large QWERTY keyboard of the HTC 6800. It was Mac vs. Windows Mobile and the winner is...

Well Matt Cutts did hold up a Search Engine Land sticker on his head.

Here's hoping that both events will take place again next year. If so, I can almost guarantee I'll be there.

Summary of Web Builder 2.0 2007

This years Web Builder 2.0 was well organized and had a great speakers. Unfortunately attendance was down a bit from last year and the rooms could have easily help 3 times the number of attendees.

One thing that became clear while attending several of keynotes and sessions is that world of Web 2.0 is maturing. There wasn't much new to say, just a few adjustments and adjusted forecast.

One presentation that stood out to no surprise was the Usability session with Jared Spool of UIE. While Jared didn't address Web 2.0, he did take us back to the early days of the Wang word processor and showed the "Evolution of Intuitive Design".

The one quote that stood out from his presenation besides pointing out that everyone uses the word "intuitive" incorrectly was "Who ever set the standard that an "*" means required? I want to find that person and kill him. Just kidding!".

Despite the small turn out, I still enjoyed Web Builder 2007 and the people I talked to loved the fact that this is only conference for the whole web team. Here's hoping there is going to be a Web Builder 2008.

2 Conference 1 Week

It's Wednesday and I'm half way through my 1 week in Las Vegas with 2 conference addresses at two different conferences.

This morning I wrapped up my second address with Presentation at Pub Con.

It was a great presentation on "A Top Down Approach to SEO". I was part of a 4 person panel which included : Mark Jackson, Lyndsay Walker and Paul Bruemmer.

The presentation contained lots of great tips and my slide on comparing poorly coded web pages (from an SEO perspective) as noose vs. a straight rope (the linear approach) was well received.

If you'd like to read more on the presentation, Mark has a great summary of the presentation on his blog

The Night Before Web Builder

Another year has gone by and its time for Web Builder. As usual there are lots of speakers and lots of interesting topics being covered. While nothing has made me jump with excitement and highlight a specific session, I'm sure there is going to be lots of great information being exchanged.

My presentation on Web Analytics is now all ready to go and is rock solid with just a touch of humour and lots good information. The sad news is it is the last session of the day. And with a conference starting at 8:30 am and going until 6:00 pm I don't know how many people will still be there come the 5:00 pm start time.

I'll be sure to post any interesting tips and gossip I hear during the conference.

It's hard to believe that it is 10 years since I attended my first Web Builder conference in New Orleans. Back then all this was so new and the excitement of just being with others in love with this emgerging technology called the web as a communication tool gave the conference a buzz that I have never seen or felt before or since.

So keep your eyes on this blog for some great info. Remember that I'll be speaking and attending PubCon from WebMaster's World starting Wednesday.

The best news so far is that I've been comped a ticket to Blue Men for tomorrow night and there is going to be one big blow out party sponsored by Microsoft this week. I'm sure there will stories to tell from that party.

SEO from Scratch

For a change I'm getting to work on a search engine optimization project the proper way. My firm has been hired to do SEO for a start-up company. What's nice to see is this start-up is making search engine optimization part of the project plan right up front.

Before they even engaged a design firm, they had identified their SEO needs and started working with us to help define the requirements that the design firm must meet. Now SEO is part of the entire project plan.

I'm looking forward to not trying to retro fit SEO into poorly designed page templates, or trying to fix a site just after it was launched.

I'll be posting more about this project as various steps have been completed. On of the challenges faced my start-ups in the SEO world, is that of longevity. The search engines give some wait to how long a domain has been around. So instead of keeping everything under wraps until the site is launches in 2008, or just leaving a standard "Under Construction" page of a hosting company's parking page as a place holder, we launched a subject matter place holder page, which has a few keyword phrase in it. What will this do? First, it helps establish the site in the search engines eyes and secondly it starts telling the search engines what this page/site is about. So take a look at the place holder for 479 Popcorn to get an idea of what I'm talking.

More on 479 Popcorn as the next steps in SEO project are completed

Google's Market Share US

Overall the number of searches in the US in October increased 12 percent from September to 10.5 billion. Google's market share continued to increase to 58.5% or 6.1 billion searches during this period according to comScore.

Just remember that all searches are not created equal and these numbers include searches on such web properties as YouTube and other search engine web properties. What does this all mean? If the experts are right, then the US search market is destined to resemble the Canadian market where Google has well over 80% of all searches. In essence, Google is becoming a monopoly when it comes to search.

Here are the other major search engines' market shares for the US in October:

• Yahoo - 22.9%
  
• MSN - 9.7%
  
• Ask - 4.7%
  
• Time Warner (AOL) - 4.2%
  

To more information please see the Yahoo News article

WebTrends 8.1A Success at Last

After numerous attempts to get the new WebTrends version 8.1a working on my test server I finally succeeded. That's the good news, what I had to do to get here is another story and the bad news.

First for those who've been following my blog posts on WebTrends can tell that I haven't been happy with the new version of WebTrends. I've been on the phone regularly with WebTrends technical support staff and just couldn't get it working the way I wanted. As someone who installs, configures and manages WebTrends for clients across North America this has been disappointing to say the least.

Since WebTrends 8.1 release back in August I've had a few opportunities to do clean installs on new servers. They went relatively OK as long as we got all the setting right the first time. If the client had first tried to install WebTrends and then I needed to reinstall to add missing components that's when another set of nightmares began. But these nightmares got me on the road to figuring out the good clean installation.

So now back to my test server. On several occasions, I had WebTrends 8.1 working, but speed was an issue and it kept crashing. In the end, I was one of the problems. This is a test server and I was using Windows XP Pro as the OS. Because of the version of IIS isn't a full version and only allows 1 web site to work at a time. I had previously used this instance of IIS to host my test SDC server. This was problem number 1. The SDC component even when it wasn't operation seemed to cause a conflict. And when I'd switch between them WebTrends would crash. So I deleted the SDC component and WebTrends ran, but it ran slow.

My WebTrends test server has been around for a while starting with version 7.0 and has always gone through upgrades. It was the 8.1 upgrade that ultimately was causing me problems. To get WebTrends to run properly, I latterly had to uninstall the previous version of WebTrends, delete all related files (OK simply rename the directory) including the instance of MySQL and start from scratch. WebTrends is now flying on my test server and I haven't had a single problem in days. That's good news for me, but if you have an existing WebTrends installation and need to upgrade you're not in the position to blow it all away and start over. So proceed carefully, do a complete server back up and be ready to revert if you run into problems.

I'm starting to like the new interface despite less than a handful of things that annoy me. I'm still waiting for at least one more round of patches/fixes with this version before recommend to clients to proceed with the upgrade. However, if you're starting from scratch there is now no reason to stay away from version 8.1a of WebTrends.

Log Scrubber Version 2.0 Released

My company K'nechtology Inc. this past Monday released version 2.0 of it's popular log scrubber.

For those who may have not seen previous posts about the Log Scrubber here is a brief overview. The Log Scrubber allows for the optimization of both Apache and IIS access log files. What does optimization of log files mean?

Log file optimization simply means removing unnecessary hit (line entries) from the log file. This allows for the size of the log file to be significantly reduced and speeds up the processing time your favourite web analytics tool.

For example, do you really need to report on all the .js and .css file calls in your log file? What about those up-time utilities that are hitting a web page every 60 seconds that you are filtering out anyways from your reporting. By removing these entries uses have typically reduced their log file size by 25% and in some case even more.

This is a big deal especially if you process your log files multiple times. The time savings can really ad up. As well, if you're using a product like WebTrends that charge you based on page views, you can remove specific page views before WebTrends process your log file and now save money as well as time.

The Log Scrubber is still priced at $199 until the end of the year and there is a free 30 day trial version also available. For more information on the Log Scrubber please visit the Log Scrubber product page or read the Log Scrubber press release.

Verifying your PPC Efforts

I'm currently giving the product PPC Assurance a trial run. PPC Assurance is a product from Enquisite that makes it easy to verify that all the clicks you're getting and paying for from your Google Adword campaign are legitimate.

According to their web site up to 10% of clicks you get charged for you shouldn't be charged for. Now if you're running a small campaign that may be just a couple of bucks a month, but what if you're spending thousands per month. In this case it can equate to 100's if not thousands of dollars each month and over the course of a year, we're talking big bucks.

So with a new client SEM campaign launching last week I decided to give PPC Assurance a trial run. The set-up looked simple and it should have been. However, my expectations and requirements didn't fit into the standard business model. So a few emails and phone calls later I was up and running with a clearer sense of how this product works. Knowing what I now know, it should taken less then 15 minutes.

PPC Assure basically sits on top of your existing Enquisite account (more on that great product another time) and measures every click you get from Google Adwords. With an API into Adwords itself, PPC Assurance verifies that every click you're being charged for match your campaign criteria. It then reports on inappropriate clicks and even has a mechanism for claiming refunds from Google.

Is PPC Assurance for you. The answer is no if you're running a Global campaign with no day parting settings and no audience targeting (language, country, etc.). However, if you like most of my clients running specific ads targeted at specific audiences (country, city, state/province, etc.) then PPC Assure is something to look into.

So far my trial test is going great. The campaign is set to only display ads to people searching within Canada in English. According to PPC Assure, about 8% of ad clicks are from outside that definition and that Google is charging for a little less then 1/2 of those (about 2.5%).

I'm going to run PPC Assurance for a whole month and then try the claim mechanism to see how it works. Keep looking here for more updates on this trial evaluation.

For more information on PPC Assure visit their web site at http://ppcassurance.enquisite.com/

SEM & Web Analytics

Here's an interesting article on the getting the big picture of Search Engine Marketing lined up correctly with web analytics. Basically it boils down to the problem of different camps and different responsibilities and objectives.

If you have a few minutes give it a read at http://semphonic.blogs.com/semangel/2007/11/search-engine-m.html

Baidu SEO

One of the benefits of running my SEO Tools and Resources Directory is people are always sending me in suggestions of new SEO tools or Search Engine Optimization resources.

I personally review all submissions and decide on which items to added to my ever growing list. Unfortunately, most submissions are not up to my standards. I was however pleasantly surprised by todays submission.

Today's submission was for an on-line article about Baidu (the most popular search engine in China) and how SEO for Baidu is different then SEO for Google or the other major search engines. While the English used in this article is not perfect, the message and methodology is clear.

Key points of the article include the use of simplified Chinese as the character set, use of specific meta tags (once again in simplified Chinese) and use of domain names an hosting locations. Over the SEO techniques described are nothing that don't apply to other search engines, but the specific combinations of elements are a bit different.

So if you're interested in marketing your web site to China and want to be optimized for Baidu give this article a read www.baidupro.com

The Description Meta Tag

The description meta tag, is frequently overlooked by HTML coders and copy writers. Yet, the importance of this tag has never gone away.

Some of us in the SEO community feel it is an important element in the various search engine algorithms, while some others do not. According to Google "While accurate meta descriptions can improve clickthrough, they won't impact your ranking within search results." Yet, I've seen sites rankings improve in Google with a simple rewrite of the description meta tag. So who do you believe? That's up to you and regardless, the mere fact that in many instance it will be displayed in the search results to describe the page, make it an important sales message to improve click-through rates.

If the search engine is your new home page, you not only need effective page titles (the first line of a search result listing), but an effective description meta tag. This tag needs to be more then just loaded with keywords, it needs to be engaging, and convince the searcher (if they see this element) to click on your listing. After all, being number one in search results with an uninviting page title and description, won't get your site any traffic.

As a reminder, the format of the description meta tag is
<meta name="Description" content="informative description here">

This is why, my firm K'nechtology always stress the importance of this tag and has developed a specialty of writing effective description meta tags. Effective description meta tags must be part of your Search Engine Optimization strategy.

For more information on this subject, here is a link to a great article from Google on the subject matter (https://www.google.com/webmasters/tools/querystats?siteUrl=http%3A%2F%2Fwww.knechtology.com%2F&hl=en).

WebTrends 8.1a - Issues and Solutions

An interesting thing occurred today, I received a call from one of WebTrends senior technical support staff. Turns out he was reading my blog posts about all recent issues with version 8.1. This is also one of the reason I like WebTrends. This was not a call to calm me down, but a proactive call and investigation into the cause of my problems and if I managed to get them resolved. I've always said that WebTrends has some of the best Techincal Support staff in the software business (both knowledgeable and high quality service)

We chatted for about 15 minutes and discussed issues and the reasons why. Here are a couple of things that came out of it.

1. My problem about the status message not updating for over 30 minutes is noted and should be addressed in a future release;
2. The reason why it takes so long upgrade compared to any previous version - turns out that WebTrends makes a temporary backup of the existing database, then deletes everything before performing a complete new install afterwards it restores the data.

This is a high risk move which is why WebTrends stresses the need to properly back up your WebTrends before any upgrade. I'll be posting a guide to the upgrade that I've developed based on some other conversations with tech support to ensure it goes smoothly.

3. Spent 3 days working with version 8.1a - while it is taking a while to get use to the new interface and there are still some technical issues, there are some new features that do make the upgrade worthwhile. Just make sure you plan for the upgrade properly (leave lots of time).

Here are a few of my favorites new features

1. Scheduled Reports - you can now specify a default SMTP server and from Address - no need to enter for each scheduled report.
2. Ability to FTP scheduled reports to a repository
3. Use of date macros in scheduled report naming convention (no more overwriting previously saved reports)
4. Ability to right click on a graphic a copy and pasted to other applications

Here are a few things I really don't like

1. Can't open profile reports in a new window or tag - so have keep closing report to view the admin module instead of toggling between them;
2. Export to Excel Smart Reports is no longer listed as an export type (solution - just choose "Export to Database");
3. Still no date macros available for scheduled custom compare reports

I'll expand on the above items in another post. The good news is the software is stable and performs as promised.

WebTrends Releases 8.1a

As previously posted, the new version of WebTrends 8.1 was a bit buggy. So 4 weeks later, WebTrends has now released the first round of patches with version 8.1a.

I'm in the process of upgrading my test server and the upgrade is slow. Just like during the original upgrade, it looks like the upgrade is hanging giving a message for more then 30 minutes "Time remaing: 13 seconds". I learned my lesson last time and did kill the process.

The result, after 30 minutes, I was notified that the upgrade was successful and to reboot the server.

I also did a brand new clean install today on a production server at a client. It went smooth until I went back to modify the configuration to change the UI port from the default of 7099 to port 80. After 30 minutes, WebTrends was still displaying the message "Shutting Down WTUI". It was a little after 5:00 pm, so I left it and am keeping my fingers crossed that it will be resolved by tomorrow morning.

So until I see the impact from tonights upgrade, I still can't recommend the WebTrends upgrade. However if your installing from scratch, go for it and download the latest version WebTrends 8.1a at ftp://ftp.webtrends.com/WRC/81a/wt-windows.exe

WebTrends 8.1 Update

Over the weekend WebTrends released version 8.1 to all Ondemand customers. It appears to be working fine.

I've also installed the stand-alone version on my test server and despite some problems getting the upgrade to work, it appears to be working. However, I also have a test SDC installation on that server and that has created a conflict.

I think I know where the problem lies, but I just haven't had time to fix it. I hope to have that resolved shortly. Once I have that out of the way, I can better comment on version 8.1. I must admit, I do like the new interface.

A couple of complaints on the new version and the install. First it requires .net Framework version 2.0. I had to go out and look for it on microsoft.com and install it. It should have come bundled with the install.

Secondly, since the new version doesn't require Apache or Tomcat it should have prompted me to delete these two applications. Instead it simply leaves them on the server and deactivated the Apache Virtual host. Not a very clean upgrade.

Lastly, my test server has less then 10 profiles and all are very small. Yet it took several hours for the upgrade. This seems excessive and I'm not looking forward to upgrading my various clients who have a 100 plus profiles.

WebTrends Geotrends Database

WebTrends has deleted the most recent geotrends update from its ftp site.

As of this morning they have replaced the dat file with the previous one from November 2006. My guess is that I'm not the only one who got stuck with the corrupted database.

I expect a fix by Friday or early next week.

Problems with WebTrends GeoTrend Update

Don't bother downloading the latest Geotrends msi updater. It is corrupt and won't work. I tried two different downloads onto two different installations and both failed.

So I tried it the old fashion way and downloaded the Geotrends data file and ran the installation program to use the new GeoTrends dat file. While that worked, my geographical data is now corrupt. Many of the North American state names don't appear correct and are using some kind of different character set.

I just discovered this today and haven't had a chance to call WebTrends tech support. My guess is this GeoTrends update is only for WebTrends 8.1. I guess I'll find out when I do my upgrade in a day or two.

So the best advice for now is don't update your Geotrends database.

WebTrends 8.1

Want to thank Wolf who gave me the heads-up that WebTrends 8.1 in now available for download.

I'm on the road this week and next week running WebTrends training classes, so I don't know when I'll get the chance to install and evaluate this download. Should be lots of fun

If you want to be the first on the block with WebTrends 8.1 go ftp://ftp.webtrends.com/WRC/81/

For the OnDemand users, WebTrends is promising the upgrade this coming weekened (Auguat 18 & 19th).

Should be a fun time for all.

Another Las Vegas Web Conference

This year overlapping with WebBuilder in Las Vegas is Pubcon. Pubcon is an all encompassing web conference run by WebmasterWorld.

Pubcon will run Dec. 4 - 7, 2007 at the Las Vegas Convention Centre.

I've also just been confirmed as a speaker at this years Pubcon as well. The exact topic my address has not been finalized, but will most likely be focused on either Web Analytics or SEO. More on my address as the details are worked out.

For more information on Pubcon visit the conference web site at www.pubcon.com

WebBuilder 2007 Schedule Annouced

As mentioned in an earlier post, I'll be speaking at this years WebBuilder 2.0 conference in Las Vegas (December 3-5, 2007). The good news is they've finally launched the conference web site at www.ftponline.com/conferences/webbuilder/2007.

The bad news is I've been given a tough time slot. I'll be speaking on Tuesday December 4 at 5:15 pm. Once again my session is entitled "Designing with Web Analytics In Mind".

For details on my session and the other sessions along with information about the conference workshops, be sure to visit their web site.

More on WebTrends 8.1

I've gotten some of the dirt on the soon to be released new version of WebTrends (WebTrends 8.1). Here are the highlights of new features (remember this will first be released to On-demand customers and then as a download to software owners).

1. A new interface for both Admin and end-users
2. Graphics will no longer be generated using Java, but will be dynamically generated web graphics (i.e. jpg or gif)
3. Users will have the ability to e-mail and schedule reports from the profile interface (not sure if this will be a rights issue or not)
4. Admin logging - yes the feature we've been asking for. All profile changes will be dated and logged. Everything an Admin does (so they claim) will be logged. Open a profile for edit, it's logged etc.
5. No more icons on the right-hand side for Admins (analyze now and reanalyze icons that look the nearly the same) - instead they will be replaced with a drop down list to make it less likely that you'll click on the wrong icon and delete your profile.

You can view a sales demo of the new version at:
https://admin.acrobat.com/_a162502/whatsnewanalytics/

Now stuff from the rumor mill. There is going to be a big change in the pricing model. The cost of for the On-demand version and software version are going to be nearly the same and if you've chosen to buy the software, the annual costs will be much higher and perhaps close to the costs of the On-demand version. Final pricing hasn't been set (at least the person I talked to at WebTrends didn't know if had). The good news is that it looks like if you've already purchased the software, you'll be grandfathered in and won't face the new pricing model.

What does this all mean? It looks like WebTrends is trying to harder to move all new customers to the On-demand version of their product. While some businesses don't care, this means higher costs to for others, especially if they like to slice and dice their web site into numerous profiles and have ownership over their own log files.

Other news/rumors from WebTrends, version 9 is now off the drawing board. It has an internal name and development has started. Anticipated release date some time in 2008.

WebBuider 2007 Here I Come

I've just been confirmed as a speaker at this years WebBuilder conference in Las Vegas. This years conference will run from December 3 to December 5. I'm thrilled to be speaking at this years conference as usual. This speaking engagement will ensure my attendance at one of the industries most interesting web conferences anywhere plus it keeps alive my continuous attendance at WebBuilder conferences since the inaugural event back in 97.

WebBuilder was originally organized by CNet and eventually sold to FTP Publications who just after last year's WebBuilder conference was purchased by 1105 Media.

What makes WebBuilder stand out as a conference for web builders is it is the only conference to target the entire web development team. This includes everyone from programmers to project managers to the entire marketing team. There are conference tracks there for everyone and some that try to bring the different teams together. My topic this year is exactly that. Entitled "Designing with Web Analytics in Mind", will address the needs of the marketing team for measuring success and build a bridge with the web developers to ensure that the web site is designed and code in such a way to support the web analytic needs of the marketing and management teams.

More on my conference address at a later date. Once the conference web site is up and running, I'll be sure to post a link to it. For now, if you want to check out last years conference you can view the 2006 WebBuilder 2.0 web site instead and start planning to attend this unique annual conference.

Canadian Mobile Data Rates

Here is a very informative article about how appalling the mobile data rates are for Canadians. Turns out we are paying more then anyone else including some second and third world countries.

These high costs are no going to hold back the adoption of mobile web devices here in Canada and in turn, keep us backward when it comes to mobile e-commerce.

Article URL: news.stepforth.com/blog/2007/07/canadian-mobile-data-rates-are.php

Search Engines Tighten Privacy

Here's an interesting article from the Washington Post about Search engines and their privacy policies. In a nutshell, the major search engines are starting to reduce the the life of their cookie and the tracking of what terms you've been searching on.

This article is well worth the read for anyone concerned about Internet Privacy and search engines.

Read the article

WebTrends 8.1 Comming Soon

I just got word that WebTrends 8.1 is coming within the next 4 weeks to WebTrends on demand. I expect that it will be also available around the same time as an upgrade for people who have a local installation.

From the noticed I've received they are promoting better integration with the Marketing Lab 2 and WebTrends Dynamic Search. There is no mention of what enhancements or new features will be included in the analytics software upgrade.

Stay tuned for more information on this WebTrends upgrade as I get it.

An Amazing Web Site

This post is not about SEO, web analytics or WebTrends, but something truly amazing and still web related. Yesterday, I was introduced to an electronic hand held game an old kids and adult favourite - 20 Questions. While looking at the packaging, I noticed they had a web site www.20q.net.

Well today I checked out the web site and they have same game on-line. You can choose what language you want to think in including several different flavours of English (American, British and Canadian) then choose the version of the game. You can choose the classic version or one of several specialty versions like movies or Dr. Who, Harry Potter etc.

What is amazing about this web site is not only how often it guesses what you were thinking of, but that the site (OK the computer behind it) is learning at the same time. The goal if it guess in 20 questions or less it wins. If takes more than 20 questions, you win. Of course on the few times I stumped it, it shows me where my answers contradicted what was in its database as an excuse for losing. However, if enough people keep answering the same way it will learn and get even better.

So give it a try and try not to get addicted.

Monitoring Search Engine Traffic

One of the advantages of speaking at conferences is the chance to meet and socialize with other conference speakers. Recently at SES Toronto, I had the opportunity to go out for dinner with some 40 plus of these people.

During the dinner I had the chance to chat with someone from Google who actually works on the algorithm and I was able to get some very detailed information o the algorithm that almost contradicted what he had he said during his conference address. To be more specific, I got him to clarify his statement about coding valid HTML and its impact on SEO efforts, more on that another day.

The score of the evening was a chat with Richard Zwicky of Enquisite (www.enquisite.com). During our chat, he mentioned a beta product that his company had launched that allows any web site to get extremely detailed search engine traffic information that typically exceeds anything from all the web analytic products on the marketing (including WebTrends, Site Catalyst, etc.).

So we swapped business cards, and the next day I was given a personal demo of the Enquisite tool. I was impressed and immediately following the conference I registered for the beta. Ever since my account was activated, I've been enjoying rich detailed information on how people are finding my web site.

Features include:

• Splitting paid from organic traffic;
• Exact search phrases;
• Data drilldown by country, region, city, search engine, paid vs. organic, search term or any combination of these elements;
• Frequency of searches;
• Which page of search results they had clicked on;

This tool is a must have for anyone doing search engine optimization or search engine marketing. If you're using Google Analytics or any other analytics tool that doesn't easily split paid from organic traffic, the value is even higher. The best news it's free. All you need to do is go to the Enquisite site (www.enquisite.com), register and typically within 24 hours your account will be activated and you'll be given a java script to add to the bottom of all your web pages. It's that simple.

Once the script is activated, you just need to do a tiny bit of configuration to define how you identified paid traffic and away you go. You can now easily and accurately extract valuable information from all your search traffic. With this information on hand you can use it to further enhance you SEO efforts or paid search campaigns.

SES Presentation - Follow-up

Just a quick note to all those who attended my presentation at the Search Engine Strategies conference here in Toronto on June 12.

I was thrilled with all the positive feedback you gave me after the presentation as I wandered the vendor area and hallways of the Toronto Convention Centre.

Many of you asked me for the name of the software that dynamically sets different phone numbers on your web site. The company is voicestar.com.

As I mentioned during the Q&A of the session, I've only seen the demo of this software and am not currently using it. From the demo it looks great. So if you give it a try let me know how it works out.

Which Analytic Tool Are They Using?

Ever wonder which of the many web analytics tool a specific web site is using? Maybe not, but rest assured that if you start getting more and more into web analytics the question will come up from one of your clients or even yourself.

To help answer this question, the folks at webanalyticsdemystified.com have made a free tool available called "Simple Vendor Discovery Tool". This tool can help determine which java script based web analytics tool a specific site is using. Unfortunately, and for obvious reasons, if a site is analyzing traditional log files, it won't be able to help.

So have some fun and check it out at http://www.webanalyticsdemystified.com/vendor_discovery_tool.asp

Search Engine Strategies - Toronto

For the third year in a row, I'll be speaking at Search Engine Strategies Toronto. While the search engine conference will run for two days (June 12-13), I will be speaking in the morning of June 12.

Look for me at the session entitled "Keyword Research: Purpose, Tools, and Tactics".

I'll be giving this topic a bit of twist by not talking usual SEO stuff, but about how to harvest data from your own log files. In essence using web analytics in support of search engine optimization and search engine marketing. Unfortunately, I'll only have 15 minutes to speak and I could easily devote several hours to this topic.

So if you're going to be in the Toronto area in June, keep this conference in mind. It is the only one of its kind to take place in Canada. If past experience is anything, it is well worth the cost of admission.

For more information visit the SES conference web site.

Paid Search and Spend Breakdown

Just read an interesting article based on a survey that was sponsored by WebTrends about paid search (SEM).

Some of the highlights from the article/survey include:

• 22 percent saying they run 1,000 to 10,000 keywords
• 31 percent stating they use 1-1,000 keywords
• 21 percent indicated they are running over 10,000 to more than 200,000 keywords

Most respondents indicated that they use multiple metrics for measuring success:

• "traffic" being the top choice at 44 percent
• "conversion" at 34 percent
• "cost per action" at 22 percent

What I found disturbing is that only 14 percent of marketers who responded indicated that they use "profit" to evaluate the success of their paid search campaigns. While I understand that measuring profit may not always be easy especially, when identifying web site conversion points is already difficult on most no e-commerce web site, however, not paying attention to profit or ROI means, that marketing mistakes will be repeated.

From a practical stand-point, I just believe it is laziness in configuring web analytic tools to measure conversions and assigning a value (profit) to these conversions. Followed by applying this revenue to the cost of the campaign for a clear indicator of ROI/profitability.

Read the full article - it is well worth the read

SEO and Baby Naming

Here is a great article from the Wall Street Journal on how important it is for you to rank high in Google for your name. The article goes on to talk about how people are even choosing baby names on how competitive their name (first name last name) is in Google.

What is interesting this is the same exercise that SEO professionals do before recommending specific keyword phrases to target for a business.

For more details see the article on the web site.